Subject: (Missing items) homecentre
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>
Date: Fri, 16 Oct 2020 02:41:14 -0700 (MST)

Hi Team, 

Problem Statement: (Missing items) Homecentre 

Order Date : 05/10/2020 
Order ID:6230246643 
Tracking ID: FC10050001970 

Assistance Required: Need missing item 

Issue Description: Customer placed order for 9 items but as per the customer he/she has only received 7 items, Under the consignment details we can see that all 9 items has been shipped/Delivered from our side. 

Customer history: 2 ITEMS OUT OF 9 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 

The missing item is 
161656496 - - Fern on Wall Hanging Pot - 36 cms SAR 118 QTY 2 
161441355 - - Mixed Artificial Succulent Plant in Ceramic Pot - 15 cms SAR 98.00 QTY 2 

Regards, 
Shafeeque