Subject: RE: Cancellation/ 6221523554
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, LMG OMS <[email-masked]>, "Vijay mandal (TCS)" <[email-masked]>
Cc: seeta.seeta <[email-masked]>, asjad hussain <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Thu, 15 Oct 2020 15:32:12 +0000

@LMG OMS<mailto:[email-masked]> @Vijay mandal (TCS)<mailto:[email-masked]>

Can we please cancel the below order?

CONLOC hasn’t shipped it.

INC0880442

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Tuesday, October 13, 2020 8:44 AM
To: Jessie Caparas <[email-masked]>
Cc: seeta.seeta <[email-masked]>; asjad hussain <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Cancellation/ 6221523554
Importance: High

External email sender, please take precaution.
Hi Jessie,

Kindly assist us to cancel the order #6221523554 the order has not shipped since order placed on Sep 5, 2020. and as per customer request.

Regards,
Fauzan

________________________________
From: "asjad hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 12 October, 2020 15:58:40
Subject: Cancellation/ 6221523554

 Hi team,

Problem Statement:   (Late Shipping)
Order Date : Sep 5, 2020
Order ID: 6221523554
Tracking ID: N/A
Assistance Required: Need Urgent  cancellation.

Issue Description: Customer placed order on Sep 5, 2020  and till now he/she has not received the order.
Customer is chasing us for the cancellation of the order.
Note: we have created child ticket for late shipping but got no response.

Regards,
Asjad.

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