Subject: RE: Delayed CNC - Case id - 1536148 ​Order Number: 9601074385, Order Number: 9601081228
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Manish Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 15 Oct 2020 15:19:30 +0000

Hi Fauzan,

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Wednesday, October 14, 2020 6:48 AM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Manish Kumar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Delayed CNC - Case id - 1536148 ​Order Number: 9601074385, Order Number: 9601081228
Importance: High

External email sender, please take precaution.
Hi Team,

Order Number: 9601074385 & 9601081228
Store Code: Babyshop-10026

Order placed on Sep 2, 2020 and the order status is still showing Ready to ship. Kindly confirm if the order is available at the store, if so, please contact customer on +971552916198 and ask them to collect their order.

Thank you for your help!

Regards,
Fauzan

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 13 October, 2020 17:52:12
Subject: Delayed CNC - Case id - 1536148 ​Order Number: 9601074385, Order Number: 9601081228

Hi Team,

Please note that we are not getting any response from the store POC on the below order. Pleas do the needful.

Problem statement: Please note that as per the warehouse below order already shipped from the warehouse on 9/5/2020

Case id - 1536148
​Order Number: 9601074385
Order Created: 9/2/2020

Order Delivery Mode: Store pickup
Store: Babyshop10026

Order Number: 9601081228
Order Created: 9/2/2020

Order Delivery Mode: Store pickup
Store: Babyshop10026

Assistance required: Update the order status as ready for the collection and inform the customer to collect his order.

Regards,
Manish

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com