Subject: RE: Refund not processed - 6220118666
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Thu, 15 Oct 2020 13:34:14 +0000

Hi Apoorv,

Scanned in WH.

Please raise JIRA to get it manually processed.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Thursday, October 15, 2020 1:04 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: Re: Refund not processed - 6220118666

External email sender, please take precaution.
Hi Team

Please assist in processing the return on the below case. Case pending since September and no update on Child ticket.

Thnk you for your help!

Regards,
Apoorv
________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 14 October, 2020 01:02:42
Subject: Refund not processed - 6220118666

Dear Team,

Problem Statement: Refund not processed
Order Date : 31 Aug 2020
Order ID: 6220118666
Return Tracking ID: 46176270766
RMA: 24140099
Assistance Required: Refund not processed

The child ticket 1560050, was raised on Oct 06 and the refund is still pending. No response on child ticket.

Kindly assist.

Regards,
Nikhil.

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