Subject: Re: Collection was rejected by Aramex stating AWB not recorded on their system - Order ID 2000124443
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Thu, 15 Oct 2020 01:29:31 -0700 (MST)

Hi Team, 

Please assist in arranging the collection on the below case as we can not delete the existing RMA and the tracking(43817310504;I174D8D) is showing invalid. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Wednesday, 14 October, 2020 20:02:00 
Subject: Collection was rejected by Aramex stating AWB not recorded on their system - Order ID 2000124443 

Hi Team, 

Kindly assist with the collection for the below details: 

Problem Statement: Late Collection 
Order Date: 06 Sept 2020 
Order ID: 2000124443 
Return Tracking ID: 43817310504;I174D8D (OLD 43816381416) 
Assistance Required: Need urgent collection 

Issue Description: The customer raised a return request on Sept 07 and the collection is pending since then. Kindly arrange the collection asap. 
PLEASE NOTE THAT THE SHIPMENT WAS DELIVERED UNDER AWB 43816240683. 

Regards, 
Nikhil.