Subject: Refund Not Processed// 6479485530
From: Algaili Ahmed <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 14 Oct 2020 18:54:06 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : 09-Apr-2020 
Order ID: 6479485530 
Return Tracking ID: 45765648784 
Assistance Required: To process the refund. 

Issue Description: The customer raised a return request for 2 items that have been delivered to warehouse on 26 April 2020 but according to the hybris the status still showing submitted to warehouse, So we request you to check under RMA 24210013 so that the refund will be processed asap. 

Note: Child ticket has been created but no action has been done. 

Regards, 
Algaily