Subject: New Reply Received - Delivery
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 14 Oct 2020 19:55:15 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">
<div dir="auto">Dear, </div>I didn't receive the order 9606880719, i ordered it in 7 Oct 2020. </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Oct 14, 2020, 1:22 PM Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 1577535</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 1577535<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Shipa Delivery Support : </div>
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<div>Dear All,<br>
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Well noted and received, we will keep the shipment on hold as requested. <br>
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Best regards<br>
<br>
<span><span>Ahmad Alqatawna</span><br>
<span>Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer" target="_blank"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration:none;color:#f26641" rel="noreferrer" target="_blank">www.shipa.com</a> </span>
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<strong></strong><div><blockquote>
<div>From: CST000000006 Shipa Customer Customer &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<strong>Sent: </strong>13/10/2020 1:11 PM GMT+04:00<br>
<strong>To: </strong><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><br>
<strong>Cc: </strong><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><br>
<strong>Subject: </strong>Fwd: [#1577535] - Delivery<br>
 
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<div dir="ltr">Hi Team,</div>

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<div dir="ltr">AWB: SD000158611</div>

<div dir="ltr"> </div>

<div dir="ltr">Kindly hold the package and not return it yet. We are contacting the customer and confirming their contact details so the delivery can be arranged accordingly.</div>

<div dir="ltr"> </div>

<div dir="ltr">Thank you for your help!</div>

<div dir="ltr"> </div>

<div dir="ltr">Regards,</div>

<div dir="ltr">Apoorv</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1577535