Subject: Re: On Validation but amount deduct / 8399427687
From: Seeta Seeta <[email-masked]>
To: Mustafa Chakki <[email-masked]>
Cc: Rashid Gafoor Kaskar <[email-masked]>, Akshay Berry <[email-masked]>, escalations dxbteam <[email-masked]>, jessie caparas <[email-masked]>, Rehan Khan <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 14 Oct 2020 03:28:07 -0700 (MST)

Hi Team, 

Waiting for the update. 

Thanks & Regards, 
Seeta Kunwar 

From: "Apoorv Joshi" <[email-masked]> 
To: "Mustafa Chakki" <[email-masked]> 
Cc: "Rashid Gafoor Kaskar" <[email-masked]>, "Akshay Berry" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "jessie caparas" <[email-masked]>, "Rehan Khan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]> 
Sent: Monday, October 12, 2020 9:38:53 PM 
Subject: Re: On Validation but amount deduct / 8399427687 

Hi Team, 

kindly update on the below case. 

Regards, 
Apoorv 

From: "Akshay Berry" <[email-masked]> 
To: "Rashid Gafoor Kaskar" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Jessie Caparas" <[email-masked]> 
Sent: Tuesday, 6 October, 2020 16:17:18 
Subject: RE: On Validation but amount deduct / 8399427687 

[ mailto:[email-masked] | @Rashid Gafoor  Kaskar ] , 

Reminder. The customer is very disappointed with the delay. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Jessie Caparas <[email-masked]> 
Sent: Saturday, October 3, 2020 11:10 AM 
To: Rashid Gafoor Kaskar <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]> 
Subject: FW: On Validation but amount deduct / 8399427687 

Hi Rashid, 

Reminder on the below. 

Thank you and Kind Regards, 

Jessie Caparas 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +97145172087 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, October 1, 2020 10:48 AM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Rehan Khan < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Fwd: On Validation but amount deduct / 8399427687 

External email sender, please take precaution. 

Hi Team, 

Please assist in closing the below case. 

Regards, 

Apoorv 

From: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Lessin Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Rashid Gafoor Kaskar" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Rehan Khan" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Harish Thakor" < [ mailto:[email-masked] | [email-masked] ] >, "anju john" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, 27 August, 2020 17:33:36 
Subject: Re: On Validation but amount deduct / 8399427687 

Hi Team, 

Can you please assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Rehan Khan" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, 27 August, 2020 16:01:30 
Subject: On Validation but amount deduct / 8399427687 

Hi Team, 

The order has not been placed successfully because it was on validation and as per the Payment Transactions nothing has been captured and authorized but customer claimed the amount has been deduct from his account. 

So please refund his amount as soon as possible. 

Order number - 8399427687 

Ticket number -1424508 

Amount - KWD51.90 

Regards 

Rehan 

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