Subject: Refund issue/ 8398156837
From: Asjad Hussain <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 13 Oct 2020 23:49:15 -0700 (MST)

Hi team, 

with reference to order number: 8398156837 
Ticket number: 1495251 

The customer paid KWD100 through knet account and KWD3 from his my credit account for the order that was cancelled later but all amount (KWD103) was refunded in his my credit acount then knet ticket was created for initiating the refund the amount in his bank account but only KWD 100 was refunded in his account. 
kindly check and advise. 

Regards, 
​Asjad.