Subject: Re: Kindly assist with ticket ID 1523695
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 13 Oct 2020 20:31:58 -0700 (MST)

Hi Jessie, 

Any update on the below case. 

Regards, 
Fauzan 

From: "Jessie Caparas" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 10 October, 2020 16:54:42 
Subject: RE: Kindly assist with ticket ID 1523695 

Hi Fauzan, 

Still checking with WH on this. 

Thank you and Kind Regards, 

Jessie Caparas 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +97145172087 

From: Fauzan Ahmad . Musalman <[email-masked]> 
Sent: Friday, October 9, 2020 6:42 AM 
To: Escalations Dxbteam <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]> 
Subject: Kindly assist with ticket ID 1523695 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

Kindly assist us in the below case. 

Regards, 

Fauzan 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, 8 October, 2020 23:00:59 
Subject: Kindly assist with ticket ID 1523695 

Hi Team, 

With regards to below mentioned order numbers, the customer is waiting for the refund. Aramex team has shared the AWB numbers under which the items were returned. Please find attached the screenshot of their confirmation. 

Order ID 	

Order Date 	

Returned Item ID 	

Return AWB 	

Return Request Date 

9603224556 	

16/09/20 	

162140249, 162212016, 162088473, 162078004 	

46038149754 	

20/09/20 

9604172358 	

21/09/20 	

162232086, 162232095, 162232059, 162232077, 161308945, 162342270, 162186741, 162128883, 162193380 	

46038433663 	

23/09/20 

9602866015 	

13/09/20 	

162232096 	

No AWB as CnC Order 	

23/09/20 

9602840107 	

13/09/20 	

161568730 	

46038139254;I20028D 	

19/09/20 

9602180512 	

09/09/20 	

161887075, 161571802, 162342274, 162129016 	

46038133540;I20FBFF 	

17/09/20 

Raised a child ticket for the WH confirmation for the same, but the child ticket is closed. 

Kindly assist. 

Regards, 

Nikhil. 

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