Subject: Re: Refund on validation cancelled: Hybris Knet Ticket id - 03594006 Case id - 1472886 Order id - 8201974420
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 13 Oct 2020 06:03:11 -0700 (MST)

+attachment 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, October 13, 2020 6:31:01 PM 
Subject: Re: Refund on validation cancelled: Hybris Knet Ticket id - 03594006 Case id - 1472886 Order id - 8201974420 

From: "Jessie Caparas" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]> 
Cc: "Escalations Dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Saturday, October 3, 2020 12:05:15 PM 
Subject: RE: Refund on validation cancelled: Hybris Knet Ticket id - 03594006 Case id - 1472886 Order id - 8201974420 

[ mailto:[email-masked] | @Rashid Gafoor  Kaskar ] 

A kind reminder on the below. 

Thank you and Kind Regards, 

Jessie Caparas 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +97145172087 

From: Apoorv Joshi <[email-masked]> 
Sent: Thursday, October 1, 2020 9:28 AM 
To: Rashid Gafoor Kaskar <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]> 
Subject: Fwd: Refund on validation cancelled: Hybris Knet Ticket id - 03594006 Case id - 1472886 Order id - 8201974420 

External email sender, please take precaution. 

Hi Rashid, 

Please assist on the below case. 

Regards, 

Apoorv 

From: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 18 September, 2020 17:48:35 
Subject: Re: Refund on validation cancelled: Hybris Knet Ticket id - 03594006 Case id - 1472886 Order id - 8201974420 

+Attachment 

From: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 18 September, 2020 17:47:28 
Subject: Refund on validation cancelled: Hybris Knet Ticket id - 03594006 Case id - 1472886 Order id - 8201974420 

Hi Team, 

Please note that the customer has shared his transaction details and claimed that there is a deduction of KWD 8.50 for from his account however we do not see any such order. 

We request you to please see the attachment check if deduction has been done from our side and arrange a refund for the same. 

Hybris Knet Ticket id - 03594006 

Case id - 1472886 

Order id - 8201974420 

Email id - [ mailto:[email-masked] | [email-masked] ] 

Thank you for your help. 

Regards, 

Manish 

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