Subject: RE: Knet on validation / Ticket id 1470903
From: Akshay Berry <[email-masked]>
To: seeta.seeta <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>, Mustafa Chakki <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, Escalations Dxbteam <[email-masked]>, Harish Thakor <[email-masked]>, Anju John <[email-masked]>
Date: Tue, 13 Oct 2020 11:40:25 +0000

@Mustafa Chakki<mailto:[email-masked]> @Rashid Gafoor  Kaskar<mailto:[email-masked]> Reminder.

Confirm if this is done.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Akshay Berry
Sent: Sunday, October 11, 2020 6:40 PM
To: Seeta Seeta <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>; Mustafa Chakki <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Abhishek Bargaonkar <[email-masked]>; Escalations Dxbteam <[email-masked]>; Harish Thakor <[email-masked]>; Anju John <[email-masked]>
Subject: RE: Knet on validation / Ticket id 1470903

@Mustafa Chakki<mailto:[email-masked]> Could you please assist and process refund.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, September 16, 2020 1:32 PM
To: Rashid Gafoor Kaskar <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Harish Thakor <[email-masked]<mailto:[email-masked]>>; Anju John <[email-masked]<mailto:[email-masked]>>
Subject: Re: Knet on validation

External email sender, please take precaution.
Hi Rashid,

Can you please assist us in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 16 September, 2020 12:25:21
Subject: Knet on validation

Hi Team,

Customer has made two order Sep 08, 2020. However, the payment failed but the amount has been debited twice to the customer account. As per the hybris there no order details for the Sep 08, 2020.

Transaction id shared by the customer has been attached for deduction of the amount

Customer Name: Rawan magdy
Customer contact number : +96566416937
Customer Email id: [email-masked]<mailto:[email-masked]>

Kindly check and advise for the further process.

Regards,
Abhishek Borgaonkar

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