Subject: Refund issue _7678402520
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked]
Cc: Haedar Mohammad <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Mon, 12 Oct 2020 19:15:20 -0700 (MST)

Hi Team, 

With reference to order # 7678402520 
RMA: 42994663 
Hybris refund ticket: 03255036 

The RMA has been processed but the refund still BANK_TRANSFER_IN_PROGRESS. Kindly assist us to process the asap. 

Regards, 
Fauzan 

From: "Haedar Mohammad" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, 13 October, 2020 05:09:51 
Subject: Refund issue _7678402520 

Ticket 1580682 

Order ID _7678402520 
RMA 42994663 

Please confirm us that, have we processed the refund to the customer ? 
Kindly check and revert 

Regards 
Haedar