Subject: New Reply Received -
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 12 Oct 2020 19:58:49 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.    Ticket comment <div dir="auto">Thank you for the clarification. <div dir="auto">Thank you so much splash fashion it was too late but it s ok now thank you so much again.</div>
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<div>On Mon 12 Oct, 2020, 5:56 PM Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Sadhna,<br><br>Thank you for your prompt response.</div>
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<div dir="ltr">Please ignore our previous response.<br><br>However, please note as we can see for the following order: 9603740476 the total amount that has been collected from you at the time of delivery was AED 247.30. The following promo code was used in this order "GREAT30" for which a total discount of AED 101.70 was applied to this order, all the vouchers and the Cash on delivery charges are non refundable.<br><br>You have returned a total of 10 items in this order, refund for 9 items was successfully processed in three transactions: AED 186.9, AED 19.6, AED 14. As we can see the refund for the remaining item has also processed at this time for an amount of AED 16.8. The total amount that has been refunded to your My Credits is AED 237.30 which is subtracting the cash on delivery charges. You can check for the same by going to your My Credits in your account.<br><br>Hope this clarifies and have a great day! Stay Safe!<br><br>Your Friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1510626