Subject: RE: KNET Deduction - 1492010
From: Mustafa Chakki <[email-masked]>
To: Apoorv Joshi <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 11 Oct 2020 11:44:30 +0000

Hi,

Refunded.

Original Transaction ID202021661727429
IP Address168.187.70.73Batch ID
Transaction Date/TimeSun Oct 11 14:44:05 AST 2020Post Date1011
Transaction ID202028591677236Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDKuwait Finance House
Card Number450778******0943Card ExpirationNov , 2020
Transaction Amount19.830Currency Code414
Merchant Track ID159647649100072349Result CodeCAPTURED
Host Response00Authorization Code086381
AVS ResponseCVD2 Validation Repsonse
Reference ID028597000559STAN ID834458
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

From: Apoorv Joshi <[email-masked]>
Sent: Sunday, October 11, 2020 1:58 PM
To: Rashid Gafoor Kaskar <[email-masked]>; Mustafa Chakki <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Re: KNET Deduction - 1492010

External email sender, please take precaution.
Hi Team,

Customer has reported deduction of KWD 19.830 on Aug 3, 2020 from their KNET account. We have checked with customer's email address but are unable to locate any order. Customer's registered email address is [email-masked]<mailto:[email-masked]>.

Please find attached bank statement and transaction details for the same.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>, "Mustafa Chakki" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 11 October, 2020 16:26:52
Subject: KNET Deduction - 1492010

Hi Team,

Customer has reported deduction of KWD 19.830 on Aug 3, 2020 from their KNET account. We have checked with customer's email address but are unable to locate any order. Customer's registered email address is [email-masked]<mailto:[email-masked]>.

Please find attached bank statement and transaction details for the same.

Thank you for your help!

Regards,
Apoorv

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