Subject: FW: [#1467807] - ا
From: Akshay Berry <[email-masked]>
To: seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Date: Sun, 11 Oct 2020 08:36:12 +0000

Team,

Share the voucher with the customer and resolve the ticket now.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Namrita Kanjani <[email-masked]>
Sent: Sunday, September 20, 2020 1:22 PM
To: Max <[email-masked]>; [email-masked]
Cc: Escalations Dxbteam <[email-masked]>; Raveen Sethupathy <[email-masked]>; Ron Thomas <[email-masked]>; Julius Rodrigues <[email-masked]>; Jason Dsouza <[email-masked]>; Ansh Kapur <[email-masked]>; Salman Mamajiwala <[email-masked]>
Subject: Re: [#1467807] - ا

Dear Max Team,

The Voucher has been created as requested. I have put the configuration below, please check and let me know if anything has to change.

Code: T34-9LY1-528E-B4DY-L|Start Date: 20.09.2020 00:00:00|End Date: 20.12.2020 23:59:59

Type: Serial Voucher|Concept: MAX|Territory: KSA|Checkout Site: N/A

Value: 85 SAR|Minimum Threshold Value: 90 SAR|Maximum Discount:  N/A|Combinable with other vouchers: TRUE

Total quantity of redeemable vouchers: 1|Total quantity of redemptions per customer: 1

Categories included/excluded: N/A|Brands included: N/A|Device Restriction: N/A

Regards,
--
Namrita Kanjani
E-Commerce Content Merchandiser
Web Team | Landmark Group
w: webteam.com
t: +97145172143

From: Max <[email-masked]<mailto:[email-masked]>>
Reply-To: Max <[email-masked]<mailto:[email-masked]>>
Date: Sunday, September 20, 2020 at 8:45 AM
To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>, Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>, Ron Thomas <[email-masked]<mailto:[email-masked]>>, Julius Rodrigues <[email-masked]<mailto:[email-masked]>>, Jason Dsouza <[email-masked]<mailto:[email-masked]>>, Namrita Kanjani <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#1467807] - ا

External email sender, please take precaution.
Please take a look at ticket #1467807<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F1467807&data=02%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C6f215d1709294ff163b608d85d4694be%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637361905007746540&sdata=kp2nb6l3lMO%2Fx8Qh1b93ovbot26xUz4N7%2B8OZY4Pq8Q%3D&reserved=0> raised by محمد ([email-masked]<mailto:[email-masked]>).

Order 6219265721
Kindly issue a voucher for SAR 85 applicable on ( MAX ) on the threshold of SAR 90 valid for ( Three Months ).

The order is COD and there are 2 items run out of stock and customer claims that he has paid for them

Regards
Haedar

1467807:1125156
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