Subject: RE: KNET Deduction - 1465906
From: Mustafa Chakki <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: "Rashid Gafoor Kaskar" <[email-masked]>, Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 11 Oct 2020 06:51:04 +0000

Hi,

Plz find below that both of the refunds have been processed.

From: Apoorv Joshi <[email-masked]>
Sent: Friday, October 09, 2020 11:02 AM
To: Mustafa Chakki <[email-masked]>
Cc: Rashid Gafoor Kaskar <[email-masked]>; Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Re: KNET Deduction - 1465906

External email sender, please take precaution.
Hi Team,

Please assist in closing the below case.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 26 September, 2020 17:09:47
Subject: KNET Deduction - 1465906

Hi Rashid,

Customer has reported deduction of KWD 6.50 twice from their account. The customer's registered email address is [email-masked]<mailto:[email-masked]> and there is no order for that amount in this account.

Please find attached Bank statement and transaction id for the same.

Please assist in investigating and initiating a refund for the same.

Thank you for your help!

Regards,
Apoorv

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