Subject: Oder ID not Available
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked]
Cc: Seeta Seeta <[email-masked]>, Ebrahim <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, [email-masked], anju john <[email-masked]>, Rashid Gafoor Kaskar <[email-masked]>
Date: Sat, 10 Oct 2020 21:29:14 -0700 (MST)

Hi Team, 

With reference to Customer email: [email-masked] 
Customer claiming that the amount has been deducted from his account but the order has not placed, Customer has shared the transaction ID. kindly check and assist us. 

Transaction ID: 025140020143-E0268301 
Date of the transaction: 2020-09-07 
Amount: 16.520 KWD 

Regards, 
Fauzan 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 8 September, 2020 13:33:12 
Subject: Oder ID not Available 

Hi Team, 

Customer's email: [email-masked] 
Phone number: 99500529 

The customer has not received any order details as she has shared with us payment transaction.Please check and assist on the same. 

Regards, 
Ebrahim Hageb