Subject: RE: Amount Deduction / [email-masked]
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>
Cc: Rehan Khan <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Anju John <[email-masked]>, Harish Thakor <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sat, 10 Oct 2020 09:31:39 +0000

Hi Fauzan,

If this is a credit card transaction, create a JIRA and assign to Bahaa Al Khatib.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Saturday, October 10, 2020 8:05 AM
To: Rashid Gafoor Kaskar <[email-masked]>
Cc: Rehan Khan <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Anju John <[email-masked]>; Harish Thakor <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Amount Deduction / [email-masked]
Importance: High

External email sender, please take precaution.
Hi Rashid,

Kindly assist us on the below case.

Regards,
Fauzan

________________________________
From: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 17 September, 2020 11:52:34
Subject: Amount Deduction / [email-masked]<mailto:[email-masked]>

Hi Team,

Customer said the amount has been deducted from his account but the order has not been placed successfully. We've checked with his email ID but did not find any details regarding this deduction.

Customer share with us his bank statement and transaction ID so please do the needful.

Email ID - [email-masked]<mailto:[email-masked]>
Amount: 71.200 KWD
Date: 07-09-2020
Ticket number - 1465490

We are looking forward to your reply.

Regards
Rehan

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