Subject: FW: KNET Refund - 8202017783
From: Jessie Caparas <[email-masked]>
To: Mustafa Chakki <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sat, 10 Oct 2020 09:24:07 +0000

Hi Mustafa,

Kindly check on this.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Tuesday, October 6, 2020 12:57 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Rashid Gafoor Kaskar <[email-masked]>; Reddy Prasad <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Fwd: KNET Refund - 8202017783

External email sender, please take precaution.
Hi Team.

Kindly assist in closing the below case.

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 24 September, 2020 19:06:02
Subject: KNET Refund - 8202017783

Hi Team,

Customer has reported double deduction of the following amount from their KNET: KWD 18.10. One amount is deducted under the following order: 8202017783 for which the KNET refund ticket is 03618003.

The other amount of KWD 18.10 is not associated with any order. Please find attached Bank statement for the same. The transaction ID for these charges is: 025130032445, 025122029322.

Please look into this and assist. Thank you for your help!

Regards,
Apoorv

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