Subject: Refund followup! // 6220836321 // 1454754
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 10 Oct 2020 00:04:29 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Sep 2, 2020 

Order ID: 6220836321 
Return Tracking ID: 46175674495 
Assistance Required: Need refund to customer 
RMA:24135091 

Issue Description: Customer raised a return request for 1 item and handed over to the courier team. Tracking status shows that items returned to Warehouse, however customer didn't received the refund. 

Child ticket: 1498296 has been raised, however no update received from team 

Kindly look into the issue and refund the customer 

Regards, 
Nitesh