Subject: Re: Damage in transit need refund
From: Hafizullah Lsm <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 9 Oct 2020 10:24:09 -0700 (MST)

God bless you 

Regards 
Hafizullah 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Wednesday, September 30, 2020 10:31:44 AM 
Subject: Damage in transit need refund 

Dear Team, 

Problem Statement: Damage in transit 

Order Date: Sep 17, 2020 
Order number: 6224899157 
Return Tracking ID: FP09180100082 
Total Price of the item: SAR24.3 
Item name: 162552535 - - Printed Serving Tray with Cutout Handles 

Assistance Required: Need refund of the item 

Issue Description: 
The customer received a damaged item and the price of the item is only SAR24.3, approval is attached 

Case History: The customer reached out to us on 24, Sep 2020, for the follow up for the refund. 

Customer's History : The customer has placed his 1st order with us. 

Assistance Required: We request you to initiate the refund ASAP on your priority basis and close the issue the soonest. 

Regards, 
Hafizullah.