Subject: New Reply Received - Re:
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 09 Oct 2020 09:48:32 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.  Re:   Ticket comment <div>Good afternoon,</div>
<div><br></div>
<div>Kindly please check ,</div>
<div>I did not receive my refund till now, for the order no. <span style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>6223585118 .</span>
</div>
<div><font><span style="font-size: 14px"><br></span></font></div>
<div>
<font><span style="font-size: 14px">Thank you<br></span></font><br><div dir="ltr">Asif khan</div>
<div dir="ltr">
<br><blockquote></blockquote>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 29 Sep 2020, at 3:33 PM, Splash &lt;[email-masked]&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Asif,</div>
<div><br></div>
<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We sincerely apologize for the delay in getting back to you however, we have checked and it appears that you are referring to the following order number: 6223585118. If so, we can see that the items have been returned to our warehouse on Sep 28, 2020 by the courier partner.</div>
<div dir="ltr"><br></div>
<div dir="ltr">The refund is processed after we have received the items at the warehouse. It takes 1-2 business days for quality check and then within the next 1-2 business days after quality check the refund will be processed. Once it is processed you will receive an email notification for the same.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We hope this helps and have a great day! Stay Safe!</div>
<div dir="ltr"><br></div>
<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
</div></div>

	

</div>
</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1526514