Subject: ON_VALIDATION_CANCELLED Refund issue
From: Hafizullah Lsm <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 8 Oct 2020 08:22:55 -0700 (MST)

Hi Team 

Problem Statement: ON_VALIDATION_CANCELLED Refund issue 

Order Date: Sep 29, 2020 
Order ID: 6228671079 
Order Status: ON_VALIDATION_CANCELLED 
Total Price: SAR280.00 

Card Owner: MADI ADREES MADI 

Assistance Required: Need to check and refund 

Issue Description: The order is ON_VALIDATION_CANCELLED and the customer is complaining of deduction and demand of refund and he send us the Transaction details Approval is attached. 

Regards 
Hafizullah