Subject: FW: Refund Issue - 8373420850
From: Jessie Caparas <[email-masked]>
To: Mustafa Chakki <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 8 Oct 2020 14:09:41 +0000

@Mustafa Chakki<mailto:[email-masked]>

Kindly assist as well please.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Wednesday, October 7, 2020 6:15 PM
To: Rashid Gafoor Kaskar <[email-masked]>
Cc: Reddy Prasad <[email-masked]>; Harish Thakor <[email-masked]>; Anju John <[email-masked]>; Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Refund Issue - 8373420850

External email sender, please take precaution.
Hi Rashid,

With reference to the order number: 8373420850
RMA: 42956044

The following RMA was processed on Sep 18, 2020 for an amount of KWD 8.34 however, the refund transactions were rejected thrice. We raised the same to Jira team to look into it but as per them the refund window has already been closed and was advised to contact finance team.

We request you to please look into this and advise if the refund has been processed to the customer.

Thank you for your help!

Regards,
Apoorv
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