Subject: Re: Sadad deduction: Case id - 1466936 Order Number: 6203997409
From: Manish Kumar <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 6 Oct 2020 06:07:41 -0700 (MST)

Please confirm if the refund has been processed so that we can close the case. 

From: "Apoorv Joshi" <[email-masked]> 
To: "malik ismail" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Mohammed Athar" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Manish Kumar" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Wednesday, 30 September, 2020 20:26:31 
Subject: Re: Sadad deduction: Case id - 1466936 Order Number: 6203997409 

Hi Malik, 

Kindly advise if there is any update on the below. 

Thank you for your help! 

Regards, 
Apoorv 

From: "malik ismail" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Mohammed Athar" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Tuesday, 15 September, 2020 11:55:22 
Subject: RE: Sadad deduction: Case id - 1466936 Order Number: 6203997409 

Noted. 

From: Shakeeb Arsalan <[email-masked]> 
Sent: Monday, September 14, 2020 5:27 PM 
To: Malik Ismail <[email-masked]> 
Cc: Mohammed Athar <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: Sadad deduction: Case id - 1466936 Order Number: 6203997409 

External email sender, please take precaution. 

Hi Malik, 

Please find the below bank details as per your request and do the needful. 

Bank name : Al rajhi bank -saudi arabia 

Account name : Almaha alasmari 

Account number : 688608015542193 

IBAN : SA48 8000 0688 6080 1554 2193 

Thank you for your help. 

Regards, 

Shakeeb 

From: "Malik Ismail" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Mohammed Athar" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, September 13, 2020 10:59:37 AM 
Subject: RE: Sadad deduction: Case id - 1466936 Order Number: 6203997409 

Thanks Athar. 

[ mailto:[email-masked] | @seeta.seeta ] – Please get customer’s bank details. 

From: Mohammed Athar < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, September 12, 2020 10:59 PM 
To: Malik Ismail < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Sadad deduction: Case id - 1466936 Order Number: 6203997409 

Hi Malik, 

Please FYI. 

	

Date 	

HijraDate 	

Time 	

Description 	

Remarks 	

Credit 

28/06/2020 	

07/11/1441 	

06:38 	

Merchant Payment 	

P1000000000004754830/96OJ4HY1593358525575 Payment 	

180.71 

Thanks & Regards, 

Athar Mohammed, 

From: Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, September 12, 2020 7:50 PM 
To: Mohammed Athar < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: FW: Sadad deduction: Case id - 1466936 Order Number: 6203997409 

Hi Athar, 

Please check and confirm if amount received. 

6203997409 

Tnx ID P1000000000004754830 

Date 28-06-20 

Amount SAR 183.60 

Regards, 

Malik 

From: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, September 12, 2020 6:03 PM 
To: Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Sadad deduction: Case id - 1466936 Order Number: 6203997409 

External email sender, please take precaution. 

Hi Malik, 

Need your assistance in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 12 September, 2020 16:33:21 
Subject: Sadad deduction: Case id - 1466936 Order Number: 6203997409 

Hi Team, 

Problem statement - Amount deducted against the On validation canceled 

Case id - 1466936 

Order Number: 6203997409 

Order Created: 6/28/2020 

​SADAD Transaction id - P100000000004754830 

Assistance: Please process the refund for the above order. For your reference see the attachment and do the needful. 

Regards, 

Manish 

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