Subject: Re: Deduction validation: Case id - 1464153
From: Manish Kumar <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 6 Oct 2020 06:00:22 -0700 (MST)

Any update on the below conern? 

From: "Apoorv Joshi" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Thursday, 1 October, 2020 09:50:42 
Subject: Fwd: Deduction validation: Case id - 1464153 

Hi Team, 

Kindly assist in closing the case. 

Regards, 
Apoorv 

From: "Seeta Seeta" <[email-masked]> 
To: "Rashid Gafoor Kaskar" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Harish Thakor" <[email-masked]>, "anju john" <[email-masked]> 
Sent: Thursday, 17 September, 2020 13:06:05 
Subject: Re: Deduction validation: Case id - 1464153 

Hi Rashid, 

Need your assistance in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 17 September, 2020 12:10:51 
Subject: Deduction validation: Case id - 1464153 

Hi Team, 

Please note that the customer has shared his transaction details and claimed that there is a deduction of KWD 35.15 from his account however we do not see any such order. 

We request you to please see the attachment check if deduction has been done from our side and arrange a refund for the same. 

Case id - 1464153 
Customer name - Paul Kaippilly 
Email id - [email-masked] 

Thank you for your help. 

Regards, 
Manish