Subject: RE: KNET Refund Issue // 8395033385
From: Mohamed Mahmoud <[email-masked]>
To: "Rashid Gafoor Kaskar" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, M Ataullah <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 5 Oct 2020 11:40:55 +0000

Hi @Rashid Gafoor  Kaskar<mailto:[email-masked]>,

Waiting for your reply.

Thanks,
Ali

From: Apoorv Joshi <[email-masked]>
Sent: Friday, September 4, 2020 1:31 PM
To: Rashid Gafoor Kaskar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; M Ataullah <[email-masked]>
Subject: KNET Refund Issue // 8395033385

External email sender, please take precaution.
Dear Rashid,

Kindly check and advise on the below case. Please find attached the transation details as well.

Thank youf or your help!

Regards,
Apoorv

________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 4 September, 2020 14:52:19
Subject: KNET Refund Issue // 8395033385

Hi Team,

Problem Statement; KNET Refund Issue
Order ID; 8395033385<callto:8299992310>
KNET Transaction ID; 021340024819
Assistance Required; Need to investigate

Issue Description; Th order has been cancelled on validation, but the customer is claiming his amount has been deducted, so kindly investigate the issue

Regards
Ataullah

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