Subject: bad quality item
From: "Suzana Hasan. Ali Al Qafeai" <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 5 Oct 2020 03:28:45 -0700 (MST)

Hi Team, 

Problem Statement: bad quality item 

Date: Sep 26, 2020 

Delivery Date: 9/28/20 2:15 PM 
Order ID: 9604966042 

Tracking ID: FC0927001173 

Item name : AED 25.00, Ankle Length Socks - Set of SPLASH 

Total order value: AED170.56 

Assistance Required: Need refund approval 

Issue Description: The customer has reported to us that he has received the item ( 160202079 - - Textured Ankle Length Socks - Set of 3 

Units: Piece - SPLASH 25 AED) with bad quality. 

Regards, 

Suzana Alqafeai