Subject: Refund for the order pending from 20/11/2019
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 3 Oct 2020 23:03:02 -0700 (MST)

Hi Team. 
Order Date: 20/11/2019 
Order :6452481992) 
Tracking ID: 645248199223999991 
Store Code: Max60205 
Need urgent refund 

It is C&C order ,shipped in 2 consignments customer has received only 1 consignment consisting (1 item 161464807) . rest of the items are still ready to shipped. Customer wants refund as the order is pending from Nov 2019. 

Child ticket 1521661 has been created however no action has been taken so far. 
Regards 
Shafeeque