Subject: New Reply Received - Worst experience in Online purchase and fake Customer Care Information
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 03 Oct 2020 07:56:45 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.  Worst experience in Online purchase and fake Customer Care Information  Ticket comment <div dir="auto">Thank you for your response. Check my mail again .You can see there that at last my phone got switched off , Then took my husband's fon and made purchase with existing items by downloading the App and making new account &#128529; .His email address is <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>. Order Number : 9604466776</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 3 Oct 2020, 11:22 am Babyshop, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Naseeba,</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We are very disheartened to hear about the unpleasant experience you had to face while shopping with us. We certainly apologize for this and would like to assure you this is definitely not the kind of experience we want to offer to our customers. You are certainly right in thinking that we do want our customers to have best of experiences.<br><br>Please be assured that we have taken your feedback very seriously and forwarded this to the concerned department to make sure this does not repeat. We really appreciate your efforts to inform us about this and help us make the experience better.<br><br>Also, we have tried checking with the following email address <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a> and are unable to locate any online order number at this time. We request you to please share with us the order number and the online link of the items that you were unable to purchase due to out of stock so that we can look into this and assist you accordingly with the same.<br><br>We are looking forward to hear from you soon.</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1528191