Subject: RE: C&C Delay - 8399641194
From: Jessie Caparas <[email-masked]>
To: CP Salmiya <[email-masked]>, Youraj Kinhikar <[email-masked]>, Midhun Madhu <[email-masked]>, ecom cskuwait <[email-masked]>, ecom cpkuwait <[email-masked]>, Ritesh Sharma <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 3 Oct 2020 07:16:38 +0000

@Ritesh Sharma<mailto:[email-masked]>

Need your approval to manually refund this order.

As per the trail mail, we are not getting a response from the WH team to get the manifest and justify whether item was indeed shipped to the store or not.

Store team already confirmed that order has not been received by them.

Order value is KWD 8.90.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Jessie Caparas <[email-masked]>
Sent: Thursday, September 24, 2020 5:27 PM
To: CentrepointSalmiya <[email-masked]>; Youraj Kinhikar <[email-masked]>; Apoorv Joshi <[email-masked]>; Midhun Madhu <[email-masked]>; ecom cskuwait <[email-masked]>; ecom cpkuwait <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: RE: C&C Delay - 8399641194

@Midhun Madhu<mailto:[email-masked]> @ecom cskuwait<mailto:[email-masked]> @ecom cpkuwait<mailto:[email-masked]>

Can you please share the manifest for this order?

Store team didn’t receive it and its pending from August 27.

From: CentrepointSalmiya <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, September 24, 2020 5:25 PM
To: Youraj Kinhikar <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C Delay - 8399641194

Dear Sir,

This order not receive / available at store.

[Jonathan Signature]

From: Youraj Kinhikar
Sent: Thursday, September 24, 2020 4:19 PM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; CentrepointSalmiya <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C Delay - 8399641194

@[email-masked]<mailto:[email-masked]> pl check

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: 24 September 2020 16:07
To: Youraj Kinhikar <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: C&C Delay - 8399641194

External email sender, please take precaution.
Dear Youraj,

With reference to the order number: 8399641194
Store Code: Centrepoint - 21118

Kindly check and advise if the order is available at the store for pickup. Order placed on Aug 27, 2020 and the status is still ready to ship.

If the order is available kindly contact the customer on +96565052443 and ask them to pickup their order.

Appreciate your assistance.

Regards,
Apoorv
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