Subject: Re: POD // 8391302550 // FP07081000419
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 2 Oct 2020 00:57:32 -0700 (MST)

Hi Team, 

Any update in this case as it is pending since July. 

Kindly check and advice. 

Regards, 
Shivani 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "olm kuwait" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shivani Rani" <[email-masked]>, "Ecom cpkuwait" <[email-masked]>, "Ecom cpkuwait" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Thursday, September 17, 2020 7:54:09 PM 
Subject: Re: POD // 8391302550 // FP07081000419 

Hi Team 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Shivani Rani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, September 15, 2020 1:55:38 PM 
Subject: Re: POD // 8391302550 // FP07081000419 

Hi Team, 

The order status is showing "Delivered" on 10 Sep, 2020 and same has informed to customer. However, she is saying she did not receive her order and the contact number is no longer valid and she is not in Kuwait. 

Kindly check and arrange the POD and advice. 

Thank you for your help! 

Regards, 
Shivani 

From: "olm kuwait" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Midhun Madhu" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shivani Rani" <[email-masked]>, "ecom cpkuwait" <[email-masked]>, "ecom cskuwait" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "Reddy Prasad" <[email-masked]> 
Sent: Saturday, September 5, 2020 4:52:24 PM 
Subject: Re: Late delivery // 8391302550 // FP07081000419 

Dear team, 

The below mentioned order mobile number is incorrect. 

Kindly provide us the correct order no to process the delivery. 

Thanks with regards 
Azmath 

Get [ https://aka.ms/ghei36 | Outlook for Android ] 

From: Shakeeb Arsalan <[email-masked]> 
Sent: Saturday, September 5, 2020 2:14:17 PM 
To: olm kuwait <[email-masked]>; Midhun Madhu <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Shivani Rani <[email-masked]>; ecom cpkuwait <[email-masked]>; ecom cskuwait <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: Late delivery // 8391302550 // FP07081000419 

External email sender, please take precaution. 
Hi Team 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Shivani Rani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, August 31, 2020 4:28:47 PM 
Subject: Late delivery // 8391302550 // FP07081000419 

Hi Team, 

Ticket ID: 1349227 
Problem Statement: Late delivery 
Order Date : Jul 7, 2020 
Order ID: 8391302550 
Tracking ID: FP07081000419 
Assistance Required: Need urgent delivery 

Issue Description: The order was shipped on Jul 8, 2020 but still not delivered to customer. 

We have already escalated to the courier team but did not receive any response from their end. 

Please check and advice. 

Thank you for your help! 

Regards, 
Shivani 

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