Subject: Ticket Assigned - Conversation with sundar
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 01 Oct 2020 04:17:53 +0000

Hi Apoorv Joshi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sundar sundar                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sundar Bot:  Hi Sundar ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account.  2. Email customer care for a pick-up at [email-masked]  For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0532092386            02:24 PM, 08th Sep                   Abhishek                   Hi, Thank you for contacting us. My name is Abhishek. How may I help you?           02:24 PM, 08th Sep                     sundar                    Hi. I requested return of one of my orders online           02:25 PM, 08th Sep                     sundar                    I am yet to receive information about return collection           02:25 PM, 08th Sep                     sundar                    Order #6219484097           02:26 PM, 08th Sep                   Abhishek                   I would request you to please stay on-hold while I investigate and retrieve the information.           02:26 PM, 08th Sep                   Abhishek                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             02:26 PM, 08th Sep                     sundar                    Return item - Denim Shirt Dress with Short Sleeves           02:26 PM, 08th Sep                   Abhishek                   Our team would collect the item soon.           02:27 PM, 08th Sep                   Abhishek                   Just confirm us the contact number +966532092386           02:27 PM, 08th Sep                     sundar                    yes           02:28 PM, 08th Sep                   Abhishek                   Okay           02:29 PM, 08th Sep                   Abhishek                   Is there anything else I can help you with?            02:29 PM, 08th Sep                   Abhishek                   Thank you for getting in touch with us. It was a pleasure to assist you. 
Have a good day!           02:30 PM, 08th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1466109