Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 01 Oct 2020 04:19:12 +0000

Hi Apoorv Joshi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User 
                   Order number: 2000110296, It has been 5 days since my return request was approved but no one got in touch to schedule a pickup. This is the second time such thing happens!!!           11:01 AM, 08th Sep      

            
 Abhishek                   Hi, Thank you for contacting us. My name is Abhishek. How may I help you?           11:02 AM, 08th Sep 

              
 User 
                   Order number: 2000110296, It has been 5 days since my return request was approved but no one got in touch to schedule a pickup. This is the second time such thing happens!!!           11:02 AM, 08th Sep      

            
 Abhishek                   I would request you to please stay on-hold while I investigate and retrieve the information.           11:02 AM, 08th Sep 

              
 User 
                   Okay           11:02 AM, 08th Sep      

            
 Abhishek                   As discussed with the Collection Team, a return request has been initiated for the items and a collection is assigned under tracking ID 43816250763.           11:06 AM, 08th Sep 

            
 Abhishek                   Our team is on it and i have also escalated for prioritising the collection.           11:07 AM, 08th Sep 

              
 User 
                   Okay then           11:07 AM, 08th Sep      

              
 User 
                   Thank you very much !           11:07 AM, 08th Sep      

            
 Abhishek                   Please let me know if there is anything else you need assistance with.           11:07 AM, 08th Sep 

              
 User 
                   No thanks           11:08 AM, 08th Sep      

            
 Abhishek                   Thank you for getting in touch with us. It was a pleasure to assist you. 
Have a good day!           11:08 AM, 08th Sep 

              
 User 
                   You too           11:08 AM, 08th Sep      

                            
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