Subject: Fwd: Deduction validation: Case id - 1473486
From: Apoorv Joshi <[email-masked]>
To: Rashid Gafoor Kaskar <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>
Date: Wed, 30 Sep 2020 21:11:16 -0700 (MST)

Hi Rashid, 

Please assist in investigating on the below case. 

Regards, 
Apoorv 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 18 September, 2020 12:44:07 
Subject: Re: Deduction validation: Case id - 1473486 

+Attachment 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 18 September, 2020 12:02:42 
Subject: Deduction validation: Case id - 1473486 

Hi Team, 

Please note that the customer has shared his transaction details and claimed that there is a deduction of KWD 26.66 for two times from his account however we do not see any such order. 

We request you to please see the attachment check if deduction has been done from our side and arrange a refund for the same. 

Case id - 1473486 
Email id - [email-masked] 

Thank you for your help. 

Regards, 
Manish