Subject: Re: Partial order shipped and we are unable to cancel the item
From: Hafizullah Lsm <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 29 Sep 2020 23:32:40 -0700 (MST)

Hi Team, 

Please assist with the below case. 

Thank you for your help! 

Thanks & Regards, 
Hafizullah 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Friday, September 4, 2020 3:28:01 PM 
Subject: Partial order shipped and we are unable to cancel the item 

Hi Team 

Problem Statement: Partial order shipped and we are unable to cancel the item 

Order Date : Aug 27, 2020 
Order ID: 6219096541 
Tracking ID: 46173798845 

Assistance Required: Need to cancel and refund of the item 

Issue Description: The order was shipped from our side on 28/08/2020 and delivered on 31/08/2020 but the following item : 
162094603 - - Solid Round Neck T-shirt with Short Sleeves 
did not ship and deliver, and the customer wants to refund this item, so we request that you please do the needful. 

Thanks & Regards 
Hafizullah