Subject: New Reply Received - Re: order no 9601477949 - damaged item
From: Lifestyle <[email-masked]>
To: [email-masked]
Date: Sat, 19 Sep 2020 05:46:39 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.  Re:  order no 9601477949 - damaged item  Ticket comment <div>Hi,</div>
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<div>The item was collected but no refund received yet, please confirm? <br><br><div dir="ltr">Claire D'Agostino<div>Sent from my iPhone</div>
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<div>On 10 Sep 2020, at 10:58, Lifestyle &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Dear Customer,</div>
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<div dir="ltr">Thank you for getting in touch with us.<br><br>We sincerely apologise for the inconvenience caused to you.<br><br>We would like to inform you that our courier team will contact you within 3-5 business days and your product will take 2-3 business days to reach our warehouse. <br><br>It will take us 1-2 business days from the time we receive your return to issue your refund.<br><br>Once the refund is processed the amount you paid online will be refunded back to your original payment method within 2 - 15 working days.<br><br>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1461298