Subject: New Reply Received - Re: How did you enjoy shopping with us?
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 14 Sep 2020 15:44:00 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.  Re: How did you enjoy shopping with us?  Ticket comment <div dir="auto">
<div>Hello!</div>
<div dir="auto"><br></div>
<div dir="auto">I still haven't received a reply to my email! Please get back to me ASAP!!!!</div>
<div dir="auto"><br></div>
<div dir="auto">Thank you,</div>
<div dir="auto">Mariana Silva<br><div class="gmail_extra" dir="auto">
<br><div class="gmail_quote"></div>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sep 13, 2020 18:58, [email-masked] wrote:<br>
</div>
<blockquote class="quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="auto">
<div>Hello!</div>
<div dir="auto"><br></div>
<div dir="auto">I've received the order, however the baby rocker delivered is not the one I ordered.</div>
<div dir="auto"><br></div>
<div dir="auto">Please see the picture of the item you've delivered below.</div>
<div dir="auto"><br></div>
<div dir="auto">I would like to have it replaced with the one I ordered URGENTLY!! Please advise when you are coming to pick up this one and bring me the one I ordered.</div>
<div dir="auto"><br></div>
<div dir="auto">Looking forward to hear from you as soon as possible.</div>
<div dir="auto"><br></div>
<div dir="auto">Kind regards,</div>
<div dir="auto"><br></div>
<div dir="auto">Mariana Silva</div>
<div dir="auto">0554315572</div>
<div dir="auto"><br></div>
<div dir="auto">
<br><div dir="auto">
<br><div class="elided-text">On Sep 13, 2020 09:54, Babyshop &lt;[email-masked]&gt; wrote:<br><blockquote style="margin:0 0 0 0.8ex;border-left:1px #ccc solid;padding-left:1ex">
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										Please let us know. 
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									<a href="https://www.babyshopstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dnet_promoter_score_AE_en" style="display:inline-block" rel="noreferrer">
									<img style="border:0;margin:0" alt=" Babyshop logo" src="https://i1.lmsin.net/website_images/ae/logos/emails/concept/logo-babyshop.png" width="160"></a>
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<tr><td colspan=" 2" style="padding:15px 0 0 0">Download
													our apps now</td></tr>
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												<a href="https://itunes.apple.com/ae/app/id1161312755?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dnet_promoter_score_AE_en" rel="noreferrer">
													<img alt=" ios icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/apple_app_store.png" width=" 19"></a>
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												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.babyshopstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dnet_promoter_score_AE_en" rel="noreferrer">
												  <img alt=" android icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/google_play_store.png" width=" 19"></a>
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												<a href="https://itunes.apple.com/ae/app/id1161312755?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dnet_promoter_score_AE_en" style="text-decoration:none;color:#202020" rel="noreferrer">iPhone</a>
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<td align=" left" style="padding:2px 0 0 10px">
												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.babyshopstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dnet_promoter_score_AE_en" style="text-decoration:none;color:#202020" rel="noreferrer">Android</a>
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													<a href="https://www.babyshopstores.com/ae/en/department/clothing?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dnet_promoter_score_AE_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer">Clothing</a>
													
													<a href="https://www.babyshopstores.com/ae/en/department/babygear?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dnet_promoter_score_AE_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer">Baby Gear</a>
													
													<a href="https://www.babyshopstores.com/ae/en/department/nurseryandfeeding?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dnet_promoter_score_AE_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer">Nursery &amp; Feeding</a>
													
													<a href="https://www.babyshopstores.com/ae/en/department/toys?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dnet_promoter_score_AE_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer">Toys</a>
													
													<a href="https://www.babyshopstores.com/ae/en/mommys-monday?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dnet_promoter_score_AE_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer">Offers</a>
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									We’d love your feedback.
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									Hi  Mariana Silva, your opinion means the world to us and we'd appreciate if you took a minute to tell us how we're doing. 
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									How likely are you to recommend  BabyshopStores.com to your friends? 
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									   											<a href="https://www.babyshopstores.com/ae/en/nps/captureRating?npsRating=0&amp;encdata=DR%2FcMNG%2FK%2B4vMHZMXpWw6UBKKyRu1XDFCteD6CwsCRM%3D&amp;utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=net_promoter_score_AE_en" style="border:1px solid rgba( 0 , 0 , 0 , 0.4 );background:#ffffff;width:40px;height:40px;line-height:40px;color:#000;font-size:14px;margin-right:10px;float:left;text-decoration:none;border-radius:2px" rel="noreferrer">0</a>
									   											<a href="https://www.babyshopstores.com/ae/en/nps/captureRating?npsRating=1&amp;encdata=DR%2FcMNG%2FK%2B4vMHZMXpWw6UBKKyRu1XDFCteD6CwsCRM%3D&amp;utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=net_promoter_score_AE_en" style="border:1px solid rgba( 0 , 0 , 0 , 0.4 );background:#ffffff;width:40px;height:40px;line-height:40px;color:#000;font-size:14px;margin-right:10px;float:left;text-decoration:none;border-radius:2px" rel="noreferrer">1</a>
									   											<a href="https://www.babyshopstores.com/ae/en/nps/captureRating?npsRating=2&amp;encdata=DR%2FcMNG%2FK%2B4vMHZMXpWw6UBKKyRu1XDFCteD6CwsCRM%3D&amp;utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=net_promoter_score_AE_en" style="border:1px solid rgba( 0 , 0 , 0 , 0.4 );background:#ffffff;width:40px;height:40px;line-height:40px;color:#000;font-size:14px;margin-right:10px;float:left;text-decoration:none;border-radius:2px" rel="noreferrer">2</a>
									   											<a href="https://www.babyshopstores.com/ae/en/nps/captureRating?npsRating=3&amp;encdata=DR%2FcMNG%2FK%2B4vMHZMXpWw6UBKKyRu1XDFCteD6CwsCRM%3D&amp;utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=net_promoter_score_AE_en" style="border:1px solid rgba( 0 , 0 , 0 , 0.4 );background:#ffffff;width:40px;height:40px;line-height:40px;color:#000;font-size:14px;margin-right:10px;float:left;text-decoration:none;border-radius:2px" rel="noreferrer">3</a>
									   											<a href="https://www.babyshopstores.com/ae/en/nps/captureRating?npsRating=4&amp;encdata=DR%2FcMNG%2FK%2B4vMHZMXpWw6UBKKyRu1XDFCteD6CwsCRM%3D&amp;utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=net_promoter_score_AE_en" style="border:1px solid rgba( 0 , 0 , 0 , 0.4 );background:#ffffff;width:40px;height:40px;line-height:40px;color:#000;font-size:14px;margin-right:10px;float:left;text-decoration:none;border-radius:2px" rel="noreferrer">4</a>
									   											<a href="https://www.babyshopstores.com/ae/en/nps/captureRating?npsRating=5&amp;encdata=DR%2FcMNG%2FK%2B4vMHZMXpWw6UBKKyRu1XDFCteD6CwsCRM%3D&amp;utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=net_promoter_score_AE_en" style="border:1px solid rgba( 0 , 0 , 0 , 0.4 );background:#ffffff;width:40px;height:40px;line-height:40px;color:#000;font-size:14px;margin-right:10px;float:left;text-decoration:none;border-radius:2px" rel="noreferrer">5</a>
									   											<a href="https://www.babyshopstores.com/ae/en/nps/captureRating?npsRating=6&amp;encdata=DR%2FcMNG%2FK%2B4vMHZMXpWw6UBKKyRu1XDFCteD6CwsCRM%3D&amp;utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=net_promoter_score_AE_en" style="border:1px solid rgba( 0 , 0 , 0 , 0.4 );background:#ffffff;width:40px;height:40px;line-height:40px;color:#000;font-size:14px;margin-right:10px;float:left;text-decoration:none;border-radius:2px" rel="noreferrer">6</a>
									   											<a href="https://www.babyshopstores.com/ae/en/nps/captureRating?npsRating=7&amp;encdata=DR%2FcMNG%2FK%2B4vMHZMXpWw6UBKKyRu1XDFCteD6CwsCRM%3D&amp;utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=net_promoter_score_AE_en" style="border:1px solid rgba( 0 , 0 , 0 , 0.4 );background:#ffffff;width:40px;height:40px;line-height:40px;color:#000;font-size:14px;margin-right:10px;float:left;text-decoration:none;border-radius:2px" rel="noreferrer">7</a>
									   											<a href="https://www.babyshopstores.com/ae/en/nps/captureRating?npsRating=8&amp;encdata=DR%2FcMNG%2FK%2B4vMHZMXpWw6UBKKyRu1XDFCteD6CwsCRM%3D&amp;utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=net_promoter_score_AE_en" style="border:1px solid rgba( 0 , 0 , 0 , 0.4 );background:#ffffff;width:40px;height:40px;line-height:40px;color:#000;font-size:14px;margin-right:10px;float:left;text-decoration:none;border-radius:2px" rel="noreferrer">8</a>
									   											<a href="https://www.babyshopstores.com/ae/en/nps/captureRating?npsRating=9&amp;encdata=DR%2FcMNG%2FK%2B4vMHZMXpWw6UBKKyRu1XDFCteD6CwsCRM%3D&amp;utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=net_promoter_score_AE_en" style="border:1px solid rgba( 0 , 0 , 0 , 0.4 );background:#ffffff;width:40px;height:40px;line-height:40px;color:#000;font-size:14px;margin-right:10px;float:left;text-decoration:none;border-radius:2px" rel="noreferrer">9</a>
									   											<a href="https://www.babyshopstores.com/ae/en/nps/captureRating?npsRating=10&amp;encdata=DR%2FcMNG%2FK%2B4vMHZMXpWw6UBKKyRu1XDFCteD6CwsCRM%3D&amp;utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=net_promoter_score_AE_en" style="border:1px solid rgba( 0 , 0 , 0 , 0.4 );background:#ffffff;width:40px;height:40px;line-height:40px;color:#000;font-size:14px;margin-right:10px;float:left;text-decoration:none;border-radius:2px" rel="noreferrer">10</a>

									<span style="margin-top:15px;float:left;color:#202020;font-size:16px;font-family:'helvetica' , 'arial' , sans-serif">Not at all Likely</span>
									<span style="margin-top:15px;float:right;color:#202020;font-size:16px;font-family:'helvetica' , 'arial' , sans-serif">Extremely Likely</span>
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<strong>Write us an email now</strong>, we'll get back to you as fast as we can.</div>
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<strong>Call us on 800-BABYSHOP (800-22297467).</strong> <br>7 days a week, 24 hours a day</div>
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