Subject: New Reply Received - Returns
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 14 Sep 2020 12:08:12 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.  Returns  Ticket comment <span style="font-family: sans-serif">Good afternoon.</span><div id="yiv6540373811yMail_cursorElementTracker_1600085967513" style="font-family: sans-serif"><br></div>
<div id="yiv6540373811yMail_cursorElementTracker_1600085967661" style="font-family: sans-serif">I would like to inform you that the item I had requested for return since August 16, 2020 has finally been picked up today. Kindly see attached photo for your reference (courier details who picked up the item).</div>
<div id="yMail_cursorElementTracker_1600086222258" style="font-family: sans-serif"><br></div>
<div id="yMail_cursorElementTracker_1600086222617" style="font-family: sans-serif">Kindly process the payment to be returned to my credit card as soon as possible as my case has been long overdue.</div>
<div id="yMail_cursorElementTracker_1600086269587" style="font-family: sans-serif"><br></div>
<div id="yMail_cursorElementTracker_1600086269754" style="font-family: sans-serif">May I also ask why in another<br> email response from you is mentioning you will return only 1.95KD, when my returned item amount is 2.300KD? Please enlighten me.</div>
<div id="yMail_cursorElementTracker_1600086368405" style="font-family: sans-serif"><br></div>
<div id="yMail_cursorElementTracker_1600086368587" style="font-family: sans-serif">Look forward for your earliest response. Thank you.</div>
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<br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div>On Fri, Sep 11, 2020 at 1:44 AM, Ma. venilda Sy</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv6797152985"><div>Yes this is my number. +96598007949.<div id="yiv6797152985yMail_cursorElementTracker_1599761100013"><br></div>
<div id="yiv6797152985yMail_cursorElementTracker_1599761100168">September 6 to 10 had passed. Once again, another week had passed. No pick up. No call from courier at all.</div>
<div id="yiv6797152985yMail_cursorElementTracker_1599761148313"><br></div>
<div id="yiv6797152985yMail_cursorElementTracker_1599761148467">Will you please attend to my case on utmost priority?</div>
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<br><div id="yiv6797152985ymail_android_signature"><a rel="noreferrer" id="yiv6797152985ymail_android_signature_link" target="_blank" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature">Sent from Yahoo Mail on Android</a></div> <br> <div class="yiv6797152985yqt5470172412" id="yiv6797152985yqt50748"><blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div>On Thu, Sep 10, 2020 at 2:06 PM, Babyshop</div>
<div>&lt;[email-masked]&gt; wrote:</div> </div> <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="yiv6797152985"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
<div dir="ltr">Hi Venilda, <br><br>Thank you for your prompt response.</div>
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<div dir="ltr">We sincerely apologize for the delay in collection of your items, we will get in touch with the courier partner and ask them to try arranging collection with you on priority.</div>
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<div dir="ltr">We however, request you to please confirm if the following is your correct contact number: +96598007949<br><br>
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<div dir="ltr">Thank you for your help!</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1443637