Subject: Re: Order Delay - 9799687118
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Centrepoint Dalma Mall <[email-masked]>, Faisal Pallakkan <[email-masked]>, jacob jayan <[email-masked]>, Rose Gonzales <[email-masked]>
Date: Mon, 7 Sep 2020 07:21:56 -0700 (MST)

Hi Team, 

Store confirmed they have not received the below order at the store. Kindly assist with the below case. 

Thank youf or your help! 

Regards, 
Apoorv 

From: "Centrepoint Dalma Mall" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Faisal Pallakkan" <[email-masked]>, "jacob jayan" <[email-masked]>, "Rose Gonzales" <[email-masked]> 
Sent: Monday, 7 September, 2020 19:42:55 
Subject: Re: Order Delay - 9799687118 

Dear All, 

Good day!! 
Kindly note that the above-mentioned order # didn't receive the physical item from our end. 
Below screen shut of sahla for your reference. 

Thanks & Best Regards, 
Rose Gonzales 
CUG# 052-6473158 
Store Code: 21014 
Cp-Dalma 

From: Jacob Jayan <[email-masked]> 
Sent: Monday, September 7, 2020 4:39 PM 
To: Faisal Pallakkan <[email-masked]>; Centrepoint Dalma Mall <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]> 
Subject: Fw: Order Delay - 9799687118 
Dear Team, 

Refer the below mail kindly do the needful. 

Stay Safe 
Jacob Jayan 
CP SKG 

From: Apoorv Joshi <[email-masked]> 
Sent: Monday, September 7, 2020 3:22 AM 
To: Jacob Jayan <[email-masked]> 
Cc: Hamza Hafeez <[email-masked]>; Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]> 
Subject: Order Delay - 9799687118 

External email sender, please take precaution. 
Hi Team, 

With reference to the order number: 9799687118 
Store Code: Centrepoint - 21014 

Order placed on Aug 27, 2020 and the status is still showing Ready to ship. Kindly confirm if this order is available for pickup at store, if so, please receive the order in sahla and update the status of this order as well as contact the customer on +971582439142 and ask the customer to pickup their order. 

Please look into this and assist. Thank youf or your help! 

Regards, 
Apoorv 
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