Subject: 8377763503 // KNET Refund Issue
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Rashid Gafoor Kaskar <[email-masked]>
Cc: M Ataullah <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, harish thakor <[email-masked]>, [email-masked], escalations dxbteam <[email-masked]>
Date: Mon, 7 Sep 2020 03:53:50 -0700 (MST)

Hi Team, 

Please assist on below case to process refund. 

Regards, 
Fauzan 

From: "M Ataullah" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 7 September, 2020 02:10:26 
Subject: 8377763503 // KNET Refund Issue 

Hi Team, 

Problem Statement; KNET Refund Issue 
Order ID; [ callto:8299992310 | 8377763503 ] 
Hybris Ticket; 03567009 
Assistance Required; Need to investigate 

Issue Description; Th order has been cancelled on validation, but the customer is claiming his amount has been deducted, so kindly investigate the issue 

Regards 
Ataullah