Subject: New Reply Received - Incomplete parcel
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 01 Sep 2020 16:50:49 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.  Incomplete parcel  Ticket comment <div dir="auto"><div>Flat no. 607, Trio 2, Tiger, Al Nahda 2, Dubai.<br><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div>On Tue, 1 Sep 2020, 9:27 am Babyshop, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 1435236</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 1435236<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Apoorv Joshi : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Masooma,</div>
<div dir="ltr"><br></div>
<div dir="ltr">Thank you for reaching out to us and giving an opportunity to serve you. </div>
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<div dir="ltr">We understand your concern and would request you to share the correct address including your house number, floor, street name, locality and landmark in neighbourhood along with your contact number. Once you share the details with us, we will update the courier partner to arrange for the collection of product from you. </div>
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<div dir="ltr">Your prompt response if highly appreciable. Stay safe!</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1435236