Subject: New Reply Received - ORDER DELIVERY
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Mon, 31 Aug 2020 06:51:45 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.  ORDER DELIVERY   Ticket comment <div>Please note that l have not received any update. Kindly cancel.<br><br>
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<div dir="ltr">Regards/Shingi Magaisa</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 30 Aug 2020, at 12:48, Babyshop &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Shingi,</div>
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<div dir="ltr">Thank you for your prompt response.</div>
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<div dir="ltr">As per your request the order will be processed as a return and a refund. Since the order has already left the warehouse, cancellation from our end is not possible. Once the refund has processed, you will receive an email notification for the same.</div>
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<div dir="ltr">Please allow us some time to have the refund processed.</div>
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<div dir="ltr">Thank you for your patience.</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1431172