Subject: New Reply Received - ORDER DELIVERY
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 30 Aug 2020 05:26:09 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.  ORDER DELIVERY   Ticket comment <div>Please note as l have not received any reponse and as l highlighted the shoes were supposed to be for a birthday which is already past. Shoes are no longer required.</div>
<div>I have called the call center and Ref is 1424972 to cancel.</div>
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<div>Please CANCEL this order and initiate refund. </div>
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<br><div dir="ltr">Regards/Shingi Magaisa</div>
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<div>On 29 Aug 2020, at 11:48, Babyshop &lt;[email-masked]&gt; wrote:<br><br>
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<div>Hi Shingi,<br><br>
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<div dir="ltr">Thank you for your prompt reply.</div>
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<div dir="ltr">We sincerely apologise for the inconvenience and as the process is taking time. </div>
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<div dir="ltr">We’re on it  and we’ll do our best to sort this out quickly. Please allow us sometime so that we take a necessary action on this.</div>
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<div dir="ltr">Feel free to get in touch if you need further assistance. Stay safe!</div>
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<div>Your friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1431172