Subject: KNET Refund - 8399417491
From: Apoorv Joshi <[email-masked]>
To: Rashid Gafoor Kaskar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Nitesh Singh <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 29 Aug 2020 05:58:25 -0700 (MST)

Hi Team, 

Please assist with the below case. Refund Ticket ID: 03517076 

Regards, 
Apoorv 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 29 August, 2020 17:29:42 
Subject: ON_VALIDATION_CANCELLED // 8399417491 // 1427540 

Hi Team, 

With reference to order numbers: 8399417491 order was On_Validation_Cancelled and the customer is complaining that they didn't received a refund. 

Order date: Aug 25, 2020 
Payment mode: KNET 
Ticket ID: 03517076 

Customer provided bank statement as attached above 

Kindly look into this issue and do the needful. 

Thanks, 
Nitesh