Subject: Missing Item - 6208469216
From: Apoorv Joshi <[email-masked]>
To: LMG OMS <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Hafizullah Lsm <[email-masked]>
Date: Wed, 26 Aug 2020 05:39:06 -0700 (MST)

Hi Team, 

With reference to the order number: 6208469216 

Please cancel the following item in this order 161837736 - - Disney Toy Story 4 Printed Pop-Up Water Bottle as it wasn't never sent under consignment details so the customer can receive their refund. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Wednesday, 26 August, 2020 17:31:23 
Subject: Partial order shipped and we are unable to cancel the item 

Hi Team 

Problem Statement: Partial order shipped and we are unable to cancel the item 

Order Date: Jul 14, 2020 
Order ID: 6208469216 
Tracking ID: 46066212496 

Assistance Required: Need to cancel and refund of the item 

Issue Description: The order was shipped from our side on 14/07/2020 and delivered on 15/07/2020 but the following item : 
161837736 - - Disney Toy Story 4 Printed Pop-Up Water Bottle 
did not ship and delivered, and the customer wants to refund this item, so we request that you please do the needful. 

Thanks & Regards 
Hafizullah