Subject: New Reply Received - Delivery
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 26 Aug 2020 12:03:20 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="ltr">Hi there,<div><br></div>
<div>Thank you for your response and although I understand why you are not able to assist as the product was not bought online, can you point me in the direction of someone who can help? The shop is now closed following Mothercare going into administration so I am unsure what to do next. Please advise.</div>
<div><br></div>
<div>Thank you,</div>
<div>Leanne </div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Aug 25, 2020 at 11:09 AM Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div dir="ltr">
<div dir="ltr">Hi Leanne,</div>
<div dir="ltr">​</div>
<div dir="ltr">Thank you for contacting us and giving an opportunity to serve you. </div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We understand your concern and would like to update you, since the order was placed at a store, the online team is only responsible for the online purchases and is always happy to assist. For the purchase made at a store, we request you to visit there and consult the representative for assistance. </div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Your request will definitely be processed and fulfilled, please rest assured.</div>
<div dir="ltr">​Please feel free to contact us, if you need any further assistance. Stay safe!</div>
<div dir="ltr">​</div>
<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team<br><br><br><br>
</div>
</div>
<div dir="ltr">
<div><br></div>
</div>
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</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1405909