Subject: New Reply Received - Shukran
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 25 Aug 2020 10:35:54 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.  Shukran  Ticket comment <div dir="auto">Dear all,<div dir="auto"><br></div>
<div dir="auto">I made an order through the mothercare app.I collected it from aramex. The order value is BD 37.990/- and the order number is 7697131932.</div>
<div dir="auto">However the shukran points aren't reflecting. </div>
<div dir="auto">please rectify it and do the needful.</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 16 Aug 2020, 11:48 Babyshop, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">Hi Eldose,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We have checked and it appears that you have linked your Shukran card on August 4, 2020 with your account. Please note orders placed after Aug 4, 2020 are eligible to receive Shukran points. Orders that are placed before linking the Shukran card are not eligible for Shukran points.<br><br>You can check the accumulated Shukran points by logging in to your account and then checking under "My Account&gt; Shukran".<br><br>Hope this clarifies and have a great day! Stay Safe!<br><br>Your Friends,<br>The Support Team</div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1381645