Subject: Ticket Assigned - Order confusion
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 24 Aug 2020 06:06:42 +0000

Hi Apoorv Joshi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Order confusion Hello, has this order been confirmed and paid? 
For some reason there are two orders with the same items - the one on the screenshot below and that is said to be paid and confirmed, and this one (  8398934312) .

So which one is confirmed and how to cancel the other one?

Thank you

 

Sent from my iPhone

>> On Aug 23, 2020, at 8:40 AM, Babyshop <[email-masked]> wrote:
> 
> Your order number is 8398937140
> 
>  
> Download our apps now
>  	 
> iPhone	Android
> 
> Clothing Baby Gear Nursery & Feeding Toys Offers
> Your order has been successfully placed.
> Hi Iryna Todorenko, thanks for shopping with us. 
> For your reference, your order number is 8398937140
> Order shipping to
> Iryna Todorenko
> block 7, street 1, building 200, 1 floor, A7
> Hawally 
> Mobile: 965 66920149
> Payment Method: 
> 
> 
> 
> Order Details
> Item
> Description
> Total Price
>  
> BABYSHOP
> JoJo Maman Bebe Maternity Halter Neck Swimsuit with Tie Ups
> Color: Blue
> Size: S
> Quantity: 1
> KWD 14.5
>  
> BABYSHOP
> Juniors Printed Nappy Cloth
> Color: Multicolour
> Quantity: 1
> KWD 1.45
>  
> BABYSHOP
> Juniors Baby Wrap Blanket - 90x100 cms
> Color: Multicolour
> Quantity: 2
> KWD 1.8
>  
> BABYSHOP
> Juniors Printed Fleece Blanket - 76x102 cms
> Quantity: 1
> KWD 1.94
>  
> BABYSHOP
> Juniors Printed Waterproof Changing Sheet
> Color: Yellow
> Quantity: 1
> KWD 2.4
>  
> BABYSHOP
> Juniors Printed Waterproof Sheet - 65x90 cms
> Color: Multicolour
> Quantity: 1
> KWD 2.4
> Subtotal:	KWD 24.49
> Savings:	- KWD 2.05
> Standard ground shipping: 
> 
> KWD 2
> 
> Total	KWD 26.49
> Your order could earn you 73 Shukrans.
> 
> Need help? Get in touch
>  	
> Write us an email now, we'll get back to you as fast as we can.
>  
>  	
> Connect with us on your favourite social network.
>  	
> Reach out in 140 characters! We are @babyshoparabia.
>  
> 	
> Call us on 18-00-871. 
> 7 days a week, 24 hours a day
> 
> © $year Retail World Limited	 
>  
> Privacy Policy  | Terms & Conditions

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1418614